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Scientific paper ID 2068 : 2021/1
A METHODOLOGICAL APPROACH FOR ASSESSING ORGANIZATIONAL MATURITY OF BULGARIAN SMEs
ТО IMPLENENT INDUSTRY 4.0
Gabriela Peneva Small and Medium-Sized Enterprises (SMEs) are the driving force of many national economies. This publication discusses the various opportunities and challenges that SMEs face in implementing Industry 4.0. In most cases, they are not ”early” implementers mainly due to the fear of investing in potentially inappropriate technologies. However, SMEs need to quickly learn about emerging technologies and digital practices in order to compete successfully with large enterprises.
The publication provides a review of the existing models for assessing organizational maturity in relation to Industry 4.0. An approach is proposed to develop a model for assessing the organizational maturity of SMEs in connection with determining their readiness to implement the elements of Industry 4.0, as well as a methodological procedure for its implementation. The source that served as the basis for the methodology for assessment of individual processes and enterprise departments, and the enterprise itself as a whole in this publication is the International Standards Set of ISO / IEC 33000 ”Information Technology - Process Assessment”. The main idea behind the publication is that not all SMEs need to reach the maximum level of maturity in terms of Industry 4.0 for their purposes, i.e. the highest level of maturity in all areas should not be seen as something that must be achieved at all costs. 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