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Scientific paper ID 2659 : 2025/2
THE ROLE OF AIRPORT CONCESSIONING IN IMPROVING THE SERVICES PROVIDED BY AIRPORT OPERATORS
Adalbert Milanov The analysis presented is based on the nature and forms of airport concessions as a strategic tool for increasing the efficiency, infrastructure development and profitability of airport operators. It focuses on the methodology and tools for measuring the impact of investments.
концесиониране конкурентоспособност финанси икономика инвестицииconcessionaire competitiveness finance economy investmentsAdalbert Milanov BIBLIOGRAPHY [1] Biygautane, E., Hult, G. T. M., Ketchen, D. J., & Peredo, A. M. (2019). Institutional entrepreneurship and infrastructure public–private partnership (PPP): Unpacking the role of social actors in implementing PPP projects. International Journal of Project Management, 37, 192–219. https://doi.org/10.1016/j.ijproman.2018.12.... [2] Biygautane, M., Neesham, C., & Al-Yahya, K. O. (2019). Institutional entrepreneurship and infrastructure public-private partnership (PPP): Unpacking the role of social actors in implementing PPP projects. International Journal of Project Management, 37(1), 192–219. https://doi.org/10.1016/j.ijproman.2018.12.... [3] Boonchunone, T., Nami, W., Tus-u-bul, S., Puongthavornvich, T., & Suwunnamek, W. (2021). Impact of airport service quality, image, and satisfaction on passenger loyalty: Evidence from multiple airports. Acta Logistica, III(5). actalogistica.eu/issues/2021/III_2021_05_Boonchunone_Nami_Tus-u-bul_Puongthavornvich_Suwunnamek.pdf?utm_source=chatgpt.com [4] Civil Aviation Authority. (2024). Economic regulation of Heathrow Airport: H7 final issues. https://www.caa.co.uk/publication/download/... [5] Concession revenues and delay reduction efforts: Case of U.S. airports. (2025). Transportation Research Part A: Policy and Practice. https://doi.org/10.1016/j.tra.2025.01.009 [6] Cruz, C. O., & Marques, R. C. (2011). Contribution to the study of PPP arrangements in airport development, management and operation. Transport Policy, 18(2), 392–400. https://doi.org/10.1016/j.tranpol.2010.12.0... [7] Denyer, D., & Tranfield, D. (2009). Producing a systematic review. In D. A. Buchanan & A. Bryman (Eds.), The SAGE handbook of organizational research methods (pp. 671–689). SAGE. [8] Goar, M. (2025, March 15). NGOs contest Beauvais airport expansion, citing France’s climate commitments. Le Monde. https://www.lemonde.fr/en/environment/artic... ngos-contest-beauvais-airport-expansion-citing-france-s-climate-commitments_6739180_114.html [9] Li, L., Mao, Y., Wang, Y., & Ma, Z. (2022). How has airport service quality changed in the context of COVID-19: A data-driven crowdsourcing approach based on sentiment analysis. Journal of Air Transport Management, 105, 102298. https://doi.org/10.1016/j.jairtraman.2022.1... [10] Moher, D., Liberati, A., Tetzlaff, J., Altman, D. G., & The PRISMA Group. (2009). Preferred reporting items for systematic reviews and meta-analyses: The PRISMA statement. PLoS Medicine, 6(7), e1000097. https://doi.org/10.1371/journal.pmed.100009... [11] Oliveira, A. V. M., Oliveira, B. F., & Vassallo, M. D. (2024). Airport service quality perception and flight delays: Examining the influence of psychosituational latent traits of respondents in passenger satisfaction surveys [Preprint]. arXiv. http://arxiv.org/abs/2401.02139 [12] Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1988). SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality. Journal of Retailing, 64(1), 12–40. https://doi.org/10.1016/S0022-4359(99)00084... [13] Reason Foundation. (2024). Annual Privatization Report 2024 — Aviation. http://reason.org/wp-content/uploads/annual... [14] Reuters. (2024, April 10). Vinci loses damages claim over cancelled airport project. Reuters. https://www.reuters.com/world/europe/vinci-... [15] Singh, A. (2018). Public–private partnerships and the life-cycle approach toward maintenance: Empirical evidence. Infrastructure Journal, 12(1), 45–60. [16] Singh, R. (2018). Public–private partnerships vs. traditional roads: Project delivery time, costs and quality (Working Paper No. 290). Centre for Development Economics, Delhi School of Economics. http://www.cdedse.org/pdf/work290.pdf academia.edu [17] Tan, J. H., & Masood, T. (2021). Adoption of Industry 4.0 technologies in airports––A systematic literature review. arXiv. http://arxiv.org/abs/2112.14333 [18] The impact of service orientation and airport service quality on passenger satisfaction and airport image: A structural equation modeling approach. (2023). Logistics, 7(4), Article 102. mdpi.com [19] Vinci loses damages claim over cancelled airport project. (2024, April 10). Reuters. https://www.reuters.com/world/europe/vinci-... [20] Vinci v. France. (2024). Judgment of the Nantes Court of Appeal, April 2024. [21] World Bank. (2021). PPP Reference Guide Version 3. World Bank. https://ppp.worldbank.org/sites/default/fil... Reference Guide Version 3.pdf ppp.worldbank.org |
