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Scientific paper ID 2632 : 2024/2
SOFTWARE PROJECTS SUCCESS: DEFINITION, METRICS AND PERCEPTIONS OF PRACTITIONERS & STAKEHOLDERS – AN EVALUATION
Yaser Haj Yousef, Gabriela Peneva When a software project achieves success, it is certainly not because it did not go through problems, but mainly because these problems were overcome. Success is perceptual, and perceptions vary based on the practitioners and stakeholder”s perspective, job, practices, organizational culture and goals. Practitioners and stakeholders’ perceptions of project success vary in time, and are influenced by project politics, environment, technical and managerial considerations, client cooperation, and the service provider motivation and appreciation. Motivation is not only a paycheck as it, among others, avoiding excessive use of rigid “Push and Follow”, granting reasonable freedom for the practitioners, and taking good care of working conditions together with securing acceptable stress levels, and showing a horizon for professional growth.
Възприятия на заинтересованите страни успех на софтуерни проекти KPI проучване на клиентитеStakeholders Perceptions Software Projects Success KPI Customer Intelligence.Yaser Haj Yousef Gabriela Peneva BIBLIOGRAPHY [1]. Baccarini, D. (1999). The Logical Framework Method for Defining Project Success. Project Management Journal, 30(4), 25–32. https://doi.org/10.1177/875697289903000405 ... [2]. DeLone, W. H., & McLean, E. R. (1992). Information Systems Success: The Quest for the Dependent Variable. Information Systems Research, 3(1), 60–95. [3]. CIO50 2022 6 Farhoud Salimi, eHealth NSW. (n.d.). CIO. https://www2.cio.com.au/article/702558/cio5... [4]. Procaccino, J. D., Verner, J. M., Shelfer, K. M., & Gefen, D. (2005). What do software practitioners really think about project success: an exploratory study. Journal of Systems and Software, 78(2), 194–203. https://doi.org/10.1016/j.jss.2004.12.011 [5]. Hagebakken, G., Olsen, T. H., & Solstad, E. (2020). Success or failure? 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