Научный доклад ID 2553 : 2024/3
OPPORTUNITY AND CHALLENGES FOR SMES IN LAST-MILE DELIVERY

Zoran Čekerevac, Zdenek Dvorak, Lyudmila Prigoda

The paper discusses the rapid expansion of urban areas, driven by a growing population. It has led to increased demands from citizens for more personalized services. In response to these evolving needs, the retail sector continually adapts to meet the changed ments of clients. This dynamic environment has resulted in an increasingly complex last-mile delivery process, necessitating new methods and innovative solutions. Small and Medium Enterprises (SMEs) are emerging as key players in the logistics chain, benefiting from the transformative potential of last-mile delivery and unlocking new avenues for growth. The article commences by examining the current state of logistics and forecasting future demands before delving into a detailed analysis of the strategic significance of SMEs and the modernization of last-mile delivery. In the subsequent section, the authors explore modern e-commerce and the opportunities for SMEs to engage in global markets and logistics networks. It also examines the challenges that SMEs encounter in this domain. The authors` in-depth examination of security, financing, innovative solutions, and regulations as pivotal factors influencing SMEs` participation in last-mile delivery is particularly notable.


last-mile delivery SME logistics innovative solutions COVID-19 pandemic regulatory support.last-mile delivery SME logistics innovative solutions COVID-19 pandemic regulatory support.Zoran Čekerevac Zdenek Dvorak Lyudmila Prigoda

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